The correct answers are A) through content and C) by figuring out what you would want to hear from someone trying to convince you.
You tailor an argument to SOAP in a business letter through content and by figuring out what you would want to hear from someone trying to convince you.
When you write a business letter using SOAP, you tried to persuade your reader by the argument you use. SOAP stands for Subjet, the main topic of the letter. The Occasion, the event that makes you write the letter. Audience. The people that are going to read the letter. And the Purpose, the reason why you write the business letter.
