When a customer makes a request or complaint, the goal of customer service is to
A) restore positive relations with the customer.
B) restate and share the customers level of frustration.
C) end the interaction with the customer as quickly as possible.
D) show the customer how to remain calm and courteous.

Customer service has one goal and that is to make the customer happy. They should not be rude, instruct the customer on manners, or hang up. All those can result in demotion/fired from their job

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AFOKE88 AFOKE88 · Answer 2 · 2022-01-21T12:30:15+01:00

When a customer makes a request or complaint, the goal of customer service is to;

A) restore positive relations with the customer.

Customer Relationship Management

Usually in customer and business relationships, it is not uncommon to find complaints and request from customers due to one issue or the other.

Now, the reason why the customers are making such complaints or request is because they seek to have good relationship with the business in question and as such the onus lies on the customer service to ensure that such issues are quickly resolved so as to ensure that positive relations with the customer are restored.

Read more on customer relationship at;https://brainly.com/question/25702705