A caller becomes irate and demands to speak to your manager, Mrs. Wilson. When you inform the caller that your manager is in a meeting, the caller says, "I know she wants to be interrupted to speak to me!" What is the appropriate response?

A. "Oh, I'm sorry, I'll put you right through."
B. "I told you she was in conference!"
C. "Mrs. Wilson can't be contacted now, but I'll give her your name and number as soon as possible."
D. "I don't know quite what to do; I'll go into the conference and ask."

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Hi,

A caller becomes irate and demands to speak to your manager, Mrs. Wilson. When you inform the caller that your manager is in a meeting, the caller says, "I know she wants to be interrupted to speak to me!" What is the appropriate response?
C. "Mrs. Wilson can't be contacted now, but I'll give her your name and number as soon as possible."

C. "Mrs. Wilson can't be contacted now, but I'll give her your name and number as soon as possible."
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