Which of the following statements about an Internet callback system is true?
A) It has a predictive dialing system which has an agent handle the call when it rings at the customer's end.
B) It allows customers to dictate a request which is encoded into an email message for the service representative.
C) It allows the customer to select the representative they wish to speak with.
D) It performs a text-to-speech conversion to present database information audibly to a caller.
