What would you do? "A client comes into your salon for the first time or a repeat customer. They are in your chair for a consultation. After a thorough consultation, you notice evidence of head lice..."
a) Politely inform the client about the presence of head lice and recommend seeking treatment before proceeding with any salon services.
b) Stop the consultation immediately and explain the situation to the client, offering resources or referrals for treatment.
c) Maintain professionalism, discreetly step away to consult with a manager or supervisor for guidance.
d) Offer to reschedule the appointment after the head lice issue has been resolved.
