Why do social norms matter in a team context? How can a team benefit from experiencing conflict?
a) Social norms foster cohesion and cooperation within the team, while conflict allows for creative problem-solving and innovation.
b) Social norms hinder team productivity, while conflict can lead to resentment and division.
c) Social norms promote hierarchy within the team, while conflict undermines leadership authority.
d) Social norms discourage individuality within the team, while conflict encourages disruptive behavior.