Asher is writing his goals for his team for the next year. He looks back over the goals from the last year and the company's goals for this year to craft the goals. This first step of performance management is
a. providing support and ongoing performance discussions.
b. identifying the improvements needed.
c. providing consequences for performance results.
d. developing employee goals, behavior, and actions to achieve outcomes.
e. identifying performance outcomes for company divisions and departments.
