Case Description
Red Maple Credit Union (RMCU) has decided to issue credit cards to its customers. Among the credit union companies, RMCU is the only company without a credit card
and this caused the company to lose it customers. After long discussions with major credit card companies, management decided to go with Mastercard, a well known
and worldwide acceptable credit card. As there were many activities to be done in a short period of time, management decided to run the project as a program and split
the work among many teams. While negotiation was in progress, they hired you and your team to manage the implementation of the customer-facing part of the project.
Customer facing part of the project is consisted of the following components:
1. Creation of credit application:
a. Customers may call and an RMCU officer will get the info from customer.
b. Customer may use the RMCU’s website and fill out the credit application.
c. Rarely, customer may use a paper application and mail it to RMCU.
2. If customer is new, a customer profile will be created.
3. Upon completion of credit application, a credit record will be created for the customer.
4. An RMCU credit officer will review the application and may contact the customer if any information is missing or the application is incomplete.
5. When the application is complete, adjudication process will start:
a. Customer’s information will be passed to Credit Bureau to get customer’s credit score.
b. In addition to customer’s credit score, Credit Officer will check customer’s other financial information to determine the credibility of the customer.
6. Credit Officer will provide decision by contacting customer:
a. Credit application accepted and a credit limit assigned to customer.
b. Credit application conditionally approved requesting more information and supporting financial documentations.
c. Credit application rejected.
7. A credit card account will be created for approved customer and a request will be sent to Credit Card Manufacturer to produce card and sent it directly to the
customer.
Please create a Use Case Diagram, Activity diagrams, and Domain Class
Diagram for the following case above
