A customer id on technology company's website using a chatbot a service question. how is the exchange with the chatbox different from the customer using a general search engine
a) The chatbot provides personalized assistance based on the customer's specific inquiry, while a search engine generates results based on keywords.
b) The chatbot only provides predefined answers, while a search engine can access a wider range of information.
c) The chatbot offers real-time interaction, while a search engine requires the customer to sift through search results.
d) The chatbot utilizes natural language processing, while a search engine relies on algorithms to index and retrieve web pages.
