1.
Question 1
Which of the following best describes a brand?

1 point

How a company communicates its values and culture


How much customers are willing to pay for a company’s products


How a company markets its primary asset, like a product or service


How a company is perceived by the public

2.
Question 2
Fill in the blank: A _____ is the foundation of a successful digital marketing strategy.

1 point

product


brand


customer


budget

3.
Question 3
When setting a digital marketing strategy, what should you do before picking your channels?

1 point

Learn about your customers and set a budget


Select items for a promotional campaign


Send emails to customers


Create ads

4.
Question 4
Fill in the blank: Your business goals and your marketing goals need to be specific and _____.

1 point

simple


expensive


long term


measurable

5.
Question 5
A travel business wants to increase its number of active customers by 10% over the next six months. To do that, they will add new features that make it easier for customers to book a trip online.

What type of goal is this?

1 point

Product goal


Business goal


Customer service goal


Marketing goal

6.
Question 6
Which of the following are examples of earned media? Select all that apply.

1 point

Positive press coverage


Written reviews


Social media accounts


Paid search ads

7.
Question 7
How does paid search compare to search engine optimization (SEO)?

1 point

Paid search produces results that last longer.


Paid search produces results more slowly.


Paid search produces results more quickly.


Paid search produces results that decrease website traffic.

8.
Question 8
Why is social media marketing important?

1 point

It is more valuable than a digital marketing strategy when connecting with customers.


It plans and publishes valuable content for a brand.


It drives engagement and promotes a brand on social media channels.


It sends automatic emails to potential customers about a brand.

9.
Question 9
Which of the following best describes email marketing?

1 point

Sending emails with claims that are too good to be true


Sending emails to many recipients regardless of their interests


Sending emails to a list of existing subscribers with relevant, helpful content


Sending unwanted emails out in bulk to a mass recipient list

10.
Question 10
What is the difference between email segmentation and personalization?

1 point

Segmentation is dividing email subscriber groups based on criteria; personalization is customizing email content for individual subscribers.


Personalization is sending emails to subscribers to share information about a brand; segmentation is sending unwanted emails in bulk to a mass recipient list.


Segmentation is sending emails to subscribers to share information about a brand; personalization is sending unwanted emails in bulk to a mass recipient list.


Personalization is dividing email subscriber groups based on criteria; segmentation is customizing email content for individual subscribers.

11.
Question 11
To support an email marketing strategy, a business decides to personalize the email content they share with their list of subscribers. Which of the following strategies should they use? Select all that apply.

1 point

Follow up on previous interactions


Send promotions for special events


Serve ads to highly specific customer groups


Address each recipient directly


Send messages that match where customers are in the marketing funnel