A client is referred to a therapist after a car accident. The client has received many treatments and even back surgery to fuse and stabilize the vertebrae, and nothing has worked to relieve the client's pain. During the treatment, the client begins to speak angrily about the treatments she has received, stating that nothing has worked in the past. How should the therapist outwardly respond?
a) Agree with the client's frustration to build rapport.
b) Dismiss the client's feelings and focus on the treatment.
c) Acknowledge the client's frustration and explore alternative approaches.
d) Interrupt the client and redirect the conversation to a more positive topic.
