5. Professionalism: Define professionalism and discuss its key elements such as punctuality, dress code, communication, and attitude. [3] 6. Name and explain challenges to uphold the work ethic. [8] SECTION C: JOB DESCRIPTION 1. Outline the importance of job description 2. Name the seven components of job description 3. Draft full job description of your choice SECTION D: SMART PHONES IN OFFICE [10] 1. Give and briefly explain the advantages of smart devices in Office communications 2. How can video conferencing be conducted? [22] [8] [7] [7] [8] [2]
