A client has a disagreement over billing with the pharmacy technician, and the two end up in an argument. the client files a complaint with the pharmacist about the way the situation was handled. fortunately, the pharmacist is able to resolve the clients misunderstanding by listening objectively, and the client leaves satisfied. afterward, which skills might the pharmacist suggest that the technician work on? check all that apply.
A communication skills
B collaboration professionalism
C technical skills
