In the Island of Diedra exercise, teams of American Toys-R-Us employees, without any knowledge of the unique customs of the Island of Diedra, struggled to teach natives from the island to successfully build toy ships. What does this illustrate about cross-cultural interactions?
1) It is important to learn the customs and communication style of another culture ahead of time.
2) When you are unsure of another culture's customs, you should always let them do all of the talking.
3) You should always stay true to your own customs and communication style.
4) All of the above
5) None of the above
