Making an effort to materially improve the process that the system is designed for support" describes which observation of realizing value?
a. Economic value comes from incremental innovations rather than "big bang" initiatives.
b. IT values require innovation in business practices
c. Sustainable value requires that leaders understand that change is an aspect of organizational life rather than something to be endured every couple of years
d. Strategic value comes from the cumulative effect of sustained initiatives to innovate business practices
