You are asked to keep your calls less than 7 minutes in length. Every hour, your boss comes to provide you with your average call times which are still longer than 7 minutes in length. What should you do?
1) Ask your boss for suggestions on how to reduce the call times
2) Ignore your boss's feedback and continue with the current call lengths
3) Analyze the reasons for longer call times and come up with strategies to reduce them
4) Request additional resources to handle the calls more efficiently
