1. Mediation is quicker, more flexible, and less costly than going to the court to resolve disputes.
True
False
2. Ming Chen is negotiating the terms and conditions of a construction project with Jennifer Blaze. Jennifer’s company is constructing a hitech, open space building in the Wuhan Province in China. Ming says to Jennifer, "In China, it is the responsibility of the builder to arrange for the transportation of construction materials. No other builder has asked me to take responsibility for transportation." What leverage is Ming using?
a. Overwhelming leverage
b. Positive leverage
c. Negative leverage
d. Normative leverage
3. Ron is buying a new home from Veronica. Ron has hired Julie to represent his interests in the home buying negotiations. Julie is ____________
a. An agent
b. A mediator
c. An arbitrator
d. A principal
4. Which of the following is not a way to increase your power in negotiations?
a. Contractive posture
b. Develop a strong social network
c. Professional attire
d. Loud and clear voice
5. _________________ are abstract, generalized principles embedded in the standards people use to resolve disputes.
a. Rights
b. ZOPA
c. Interests
d. Power
