2.) The trend in global business and IT strategies is towards a: (Ch.9) Inter-multinational strategy None of the Above Intra-regional structure strategy International structure strategy Transnational structure 11.) A service-oriented architecture (Ch.10) all of the listed options are correct is focused on user response. places servers closest to the primary user. is one in which the servers are supporting multiple mobile devices. enables Web services to be reused across an organization. 13.) The key graphical model of the systems requirements used with structured analysis is the (Ch. 10) flowchart class diagram project evaluation and review technique (PERT) chart user interface data flow diagram (DFD)