You are a manager at an accounting firm. Jim is one of your accountants but has been coming late quite frequently. Some days it is only 5 minutes, and some days it is by one or two hours. Other employees are now asking if it is okay to come late as well. Answer the following questions:
What approach do you take with Jim?
What are some of Jim’s potential responses and how do you respond to them?
What do you say to the other accountants?
