Which of the following is true about Herzberg's two-factor theory?
a. To motivate people, Herzberg suggested emphasizing the hygiene factors of a job.
b. believed factors that led to job satisfaction were the same as those that led to job dissatisfaction.
c. removing dissatisfying characteristics from a job will invariably make that job more satisfying and motivating.
d. Herzberg's theory has influenced how we currently design jobs.
