1. What communication style is the acting communication roadblock associated with?
A assertive
B passive
C aggressive
D passive-aggressive
2. In which communication style does the speaker put the feelings of others before their own?
A Aggressive
B passive
C passive-aggressive
D assertive
3. Waffling is associated with which type of communication style?
A aggressive
B passive
C passive-aggressive
D assertive
4. Smiling, frowning, and raised eyebrows are considered which type of nonverbal expressions?
A postural expressions
B oral expressions
C facial expressions
D body expressions
5. Which term refers to the motions of the face that indicate feelings and emotions?
A body language
B facial expressions
C body position
D facial language
6. Which of the following statements best demonstrates labeling? (1 point)
A 'I've told you a thousand times to stop."
B You are a liar."
C That's your problem, not mine.
D 'You'd better stop, or else."
7. What is feedback?
A
listening to your own message and evaluating your communication
B
changing the subject of the message and redirecting the conversation
C
repeating the message back and checking your understanding of it
D
stating your thoughts about the message and preparing your argument
8. A text message or email is an example of which type of communication? (1 point)
A nonverbal
B oral and non-oral
C verbal (oral)
D verbal (non-oral)
9. During Jason's speech, he faces his audience with his arms open and is engaged in his speech.
Which type of posture does he show?
A closed
B slouched
C perfect
D open
10. How can communication roadblocks be resolved?
(1 point)
A open and honest communication
B aggressive communication
C passive-aggressive communication
D mixed messages
11. I-messages are most likely associated with which of the following communication styles?
A assertive
B passive
C passive-aggressive
D aggressive
12. Which of the following is an example of verbal communication that is oral?
A giving a speech
B text message
C sending a greeting card
D shrugging shoulders
13. Which of the following is a nonverbal way to show you are actively listening?
A repeating the message
B asking questions
C nodding your head
D summarizing the main points
14. In which type of communication is an exclamation point used to provide emphasis on the word or point made?
A nonverbal
B verbal (oral)
C verbal (non-oral)
D spoken
15. What is open and honest communication?
A being afraid to hurt others feelings so you don't talk about your own
B saying what you have to say no matter what other people think or feel about it
C telling the truth aggressively and without thinking about others feelings
D being clear and confident about your true thoughts and feelings
