melody, a manager at wisbane inc., received a message from an employee requesting a change in his work timings. however, she had been instructed by her superiors that the company work timings must be strictly followed without any alteration. which of the following guidelines should melody follow when composing the message denying the employee's request? a. she should state the refusal before providing reasons. b. she should compose the message in active voice. c. she should place the bad news in the independent clause of a simple sentence. d. she should give reasons that will seem logical to the employee.