when aaron forgets to wear his hard hat, his manager gives him a formal reprimand. however, when lauren is not wearing hers, the manager simply gives her a gentle reminder to put it on. it appears the manager is not following the guideline for effective discipline. a. be sure that the punishment fits the crime b. follow the standing plans yourself c. clearly communicate the standards and code of conduct to all employees d. take consistent, impartial action when the rules are broken