Three months ago, Mr Thompson was admitted to a unit for semi-independent service users,
having been assessed as suitable for this level of care. However, Mr Thompson's care team
notice his dependency levels are increasing despite Mr Thompsons insistence that he is
independent. He is now refusing care and his family are concerned and complaining about
the care team which is causing communication breakdown and stress to all those involved.
Question 1
Explore workplace stressors to staff working in the health and care sector and apply to the
case study. Consider how these stressors impact on the performance and wellbeing of
carers, teams and service user/client. Identify strategies to minimise these stressors.
