after implementing the new protocol, you observe that patients are getting to the lab more quickly than before, but not as quickly as you had predicted. you examine the data and realize that there are really multiple issues delaying patients’ arrival to the catheterization lab. specifically, the emergency department needs to notify the lab staff in advance, but this communication rarely happens. further, the schedule that the emergency department uses to contact the lab staff is riddled with errors. based on the recommendations in this lesson, what should you do next?
