Which of the following identifies a change in the technological environment that could affect the success of a business?
a. A company develops a new battery that costs twice as much as its predecessor.
b. A company develops a new battery that lasts twice as long as its predecessor.
c. A company develops a new warranty that lasts as long as its predecessor.
d. A company develops a customer support program that customers rate twice as responsive as the previous program.
e. A company packages its product to be twice the size of its predecessor.