Conducting yourself in a professional manner is essential to becoming a successful medical administrative professional. The conservative attitude of the staff in a medical office plays a role in the patients trust and confidence in the physician and other ancillary staff.
Professional Characteristics:
Courteous and Respectful
Diplomatic and Tactful
Responsible and Honest
Response to Criticism
Professional Image
2. Initial Post: Create a new thread and answer all three parts of the initial prompt below
Which of the professional characteristics, listed in Step 1, do you think is the most valuable to a medical professional.
Explain the value of that professional characteristic for the medical professional.
Describe how communication strategies can affect a medical professional’s behavior in the office.
